Standard Delivery

Delivery Guarantees

Orders will be delivered within 7-10 working days from date of order, to kerbside/ground floor only, and between the hours of 8am - 6pm

Premium Next Day Service

Orders placed before 12pm on a working day can be delivered on our premium next day service.  Orders will be delivered within 7-10 working days from date of order, to kerbside/ground floor only, and between the hours of 8am - 6pm

Premium Installation Service 

Delivery & Installation

Products placed using our deliver and installation service will be be delivered and installed within 10 working days from the date of order.  An exact date will be advised and confirmed within in advance of delivery and you will receive a pre-delivery phone call from our driver when they are within 1 hour of arrival.  All products will be assembled and all packaging will be removed by the driver after assembly.  Our driver will present to you a sign off form for you to confirm that all is satisfactory with your deliver and installation service.

For this service a pre-delivery suitability form will need to be completed as soon as you have placed your order.  This form confirms the requirements are met for this service:

  • Our vehicle can access the site (7.5 tonne vehicle) unrestricted.
  • Parking is available for the vehicle without penalty.
  • Any security/access requirements are specified.
  • If appropriate that lifts are available.
  • Location of the furniture is clear and unimpeded by other works e.g. carpet fitting etc.
  • A contact name and mobile number for the receiving person at the delivery location.

An aborted or delayed delivery and installation service will result in a charge being applied if caused by failure of the above requirements and the re-scheduling will not be guaranteed.